Privacy Policy
1. Introduction
Kuilmaster respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
This policy explains what information we collect, how we use it, and your rights in relation to your data.
2. Information We Collect
We may collect the following personal information when you use our website or contact us:
Name and surname
Email address
Phone number
Company name
Project or service details submitted through the contact form
3. How We Use Your Information
We use your information only for legitimate business purposes, including:
Responding to enquiries
Providing quotations and services
Communicating about projects or support requests
Improving our website and services
We do not sell or rent your personal information to third parties.
4. Legal Basis for Processing
Personal information is collected and processed in line with POPIA, which requires that data be collected for a specific and lawful purpose and used only in ways compatible with that purpose.
5. Data Storage and Security
Kuilmaster takes reasonable technical and organisational measures to protect personal information against loss, misuse, or unauthorised access.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law.
7. Sharing of Information
We may share information with trusted service providers or partners only when necessary to deliver services or meet legal obligations. These parties are required to keep your information secure and confidential.
8. Your Rights
Under POPIA, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain types of data processing
Requests can be made using the contact details provided below.
9. Cookies and Website Data
Our website may use basic cookies or analytics tools to improve user experience and monitor site performance. This data is used in aggregated form and does not personally identify you.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact:
Kuilmaster
Port Elizabeth, Eastern Cape
Email: admin@kuilmaster.co.za
Phone: 064 534 7273
11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect legal or operational changes. The latest version will always be available on this website.